We use Australia Post for shipping.
Most orders leave the warehouse within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation e-mail. You will receive another notification when your order has shipped.
Standard delivery is free Australia-wide on orders $30+. For orders under $30, we charge a flat fee of $5. Most orders arrive to you within 6 business days once it leaves the warehouse.
Express delivery is $15. Express Post is the fastest postal service via Australia Post. They endeavour to deliver an order within 1-3 business days (depending on the delivery post code). They do not guarantee next business day delivery for orders.
How do I check the status of my order?
When your order has shipped, you will receive a shipping confirmation e-mail from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5-10 business days of receiving your shipping confirmation e-mail, please contact us at email@example.com with your name and order number, and we will look into it for you.